CMS North America, established in 1987, following its introduction in the US market in 1981, expanded its presence in the North American market with over 1400 CNC machining centers and systems installed throughout the Unites States, Canada, and Mexico. These machining centers, helping to drive the production of North America’s leading companies, are delivered from CMS’ five industrial divisions: Advanced Materials, Plastic, Stone, Glass and Metal.

Its staff of 60+ professional sales, technicians, parts and administrative personnel represent a long term investment for the market and a deep resource for its customers:

• the average technician’s tenure being 12+ years,

• a parts department which has a lengthy practical experience, as well as thousands of unique parts in stock with a value of $3.5+ million, and

• sales and technical experts trained, updated and knowledgeable in CMS’ methodologies, offerings, and most recent technologies

Starting January 1st, 2021, the merging sale’s staff of CMS North America and Diversified Machine Systems have been solidified, uniting a sales force that will only serve to strengthen the individual, limitless capabilities of both companies. 

Showroom

Our North American showroom is equipped with the latest top of the line machinery on the market, offering visitors the opportunity to test firsthand all the technology offered by CMS
 
A specialized team of technical engineers will demonstrates the technologies in operation during:

• purpose-designed demos during individual customer visits

• technology days focusing on individual application processes or on brands

• open house

Customer Technical Support System

From the beginning CMS North America recognized the need for strong, consistent, customer support and introduced its:

• 24/7/365 phone support system in the mid 1990’s, by which customers can enter their machine serial number and password to receive around the clock support for machine emergencies,

• along with parts support, where emergency shipping is possible,

• supported by CMS’ special customer call logging system, which provides email communication of the original request and status information to the company’s management and support personnel