SCM Services
RELIABLE, FAST AND FLEXIBLE
Today there is one more reason to choose SCM products.
Our team is able to provide highly specialised services
with the levels of quality and reliability borne out of over 60 years of experience in the sector. .
From the installation to the start-up in production to the technical support and maintenance.
From training to supplying specific spare parts.
Our Team will follow you throughout all the stages of the machine's life cycle.
We share the same goal as you: not simply starting-up
the machine but maximising your production.
OUR COMPLETE SUPPORT
Technical support
Machine installation and start-up as well as remote assistance and support via Teamviewer and Maestro Smartech.
Specific preventive maintenance programs that range from yearly inspection visits to a complete maintenance support, with regular scheduled visits by our technical personnel.
Spare parts
An automated warehouse in Italy with over 30,000 SKU managed with the Goods to Person logic to quickly respond to your procurement needs. Our website and e-shop will let you purchase and process the shipment in real time, thanks to a library of documents and the multimedia catalogue system that will guide you through the component selection process.
Training
Training course for machine and maintenance operators tailored specifically for the technologies and products purchased as well as for specific production processes. This will include access to documents drawn up by product specialists and the possibility of working directly on latest generation machines in a laboratory at our Rimini headquarters.
Digital Services
Our digital products and services will render your production plant more "Smart&Human": CONNECT - access to the machine data wherever you are; analysis and processing productivity trends; alerts that trigger scheduled and unscheduled maintenance actions to prevent machine down times, tutorial videos and "How to" solutions to resolve faults.
DO YOU NEED TECHNICAL SUPPORT?
SCM SERVICE
Tel. 39 0541 700 100
Request technical support by filling out the form.
SCM SPARE PARTS
Tel. 39 0541 674 706