SCM Services
RELIABLE, FAST AND FLEXIBLE
Today there is one more reason to choose SCM products.
Our team is able to provide highly specialised services
with the levels of quality and reliability borne out of over 60 years of experience in the sector. .
From the installation to the start-up in production to the technical support and maintenance.
From training to supplying specific spare parts.
Our Team will follow you throughout all the stages of the machine's life cycle.
We share the same goal as you: not simply starting-up
the machine but maximising your production.
OUR COMPLETE SUPPORT
Technical support
Machine installation and start-up as well as remote assistance and support via Teamviewer and Maestro Smartech.
Specific preventive maintenance programs that range from yearly inspection visits to a complete maintenance support, with regular scheduled visits by our technical personnel.
备件
位于意大利的自动化仓库，管理超过30,000 SKU的库存量，采用“从货到人”的逻辑进行管理，可快速响应您的采购需求。我们的电商网站允许您实时进行采购和处理发货，这要归功于一个文档库和多媒体目录系统，该系统可指导您在过程中选择零部件。
Training
Training course for machine and maintenance operators tailored specifically for the technologies and products purchased as well as for specific production processes. This will include access to documents drawn up by product specialists and the possibility of working directly on latest generation machines in a laboratory at our Rimini headquarters.
Digital Services
Our digital products and services will render your production plant more "Smart&Human": CONNECT - access to the machine data wherever you are; analysis and processing productivity trends; alerts that trigger scheduled and unscheduled maintenance actions to prevent machine down times, tutorial videos and "How to" solutions to resolve faults.
DO YOU NEED TECHNICAL SUPPORT?
SCM SERVICE
Tel. 39 0541 700 100
Request technical support by filling out the form.
SCM SPARE PARTS
Tel. 39 0541 674 706